Data deletion & retention

This page explains how ReviseBerry handles your data. It describes our current practice and is not a claim of compliance with any specific law.

Deleted immediately when you delete your account

Your sign-in and all active sessions, your profile name and picture link, notifications, workspace memberships, project reviewer access, and pending data exports. API keys you created are revoked. Workspaces you chose to delete are removed with all their projects, comments and files.

Retained temporarily

Files from deleted comments, projects and workspaces are kept for 7 days so accidental deletions can be recovered, then removed by a daily cleanup. Profile pictures and export files are removed at the next daily cleanup. A signed-in browser tab may keep a short-lived access pass for up to an hour, but it no longer grants access to any workspace.

Retained for billing, security or legal reasons

Billing records held by our payment provider (Stripe) and billing event logs, and security audit entries (for example, that an account was deleted). Comments, files and approval decisions you made in workspaces owned by other people belong to that workspace and remain, attributed to "Deleted user".

Backups

Deleted data can remain in encrypted database backups until those backups expire under our hosting provider's backup schedule. Backups are only used for disaster recovery, and a completed deletion is not restored.

Guests

Guests who review via a share link provide only a name (and optionally an email) with their comments. This information belongs to the workspace that shared the link; to have it removed, ask that workspace's owner or contact us.

Exports

Settings → Export my data creates a ZIP of your own data. Workspace owners and admins can also export a whole workspace. Download links expire after 10 minutes and export files are deleted after 24 hours.

Need more help?

For any other privacy request, email privacy@reviseberry.com.